During the last 20 years, business people in various sectors of the economy become aware that outsourcing Property & Facility Management services proved to be a reliable support in increasing operational efficiency and reducing relating costs. The expanding popularity of this domain results from the companies’ need to concentrate on their core activities, transferring, by outsourcing, the responsibility of managing properties to specialised companies. Experience and results coming from the real economy show that professional suppliers provide optimised alternative solutions of specialised services, which proves to be more cost efficient, compared to FM solutions supplied by companies’ internal departments. BSS – Building Support Services is one of the leading companies in the Romanian Facility Management industry, providing a consistent range of integrated professional services of managing, maintaining and operating modern buildings.